Created On:  19 April 2011


When running a large checkout against a StarTeam server with an Oracle database, a timeout can occur and return the following error:

Internal StarTeam Server Error: ORA-03135: connection lost contact


The reason for this is that during a large checkout Oracle can sometimes timeout if it fails to get a response from the client. This will halt the operation.
To resolve this issue the following setting should be entered into the '' file.


This will change the timeout signal to 10 minutes which should be long enough for any operations between the StarTeam server and the database.
Incident #2508723