For labels, information is not showing correctly under selected fields

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Problem:

For labels, information is not showing correctly under selected fields

Resolution:

  • Product Name: StarTeam
  • Product Version: 2006, 2006 R2, 2008
  • Product Component: CPC
  • Platform/OS Version: Windows XP

Description:
Under View-> labels, we have the Created By and Created Time fields selected, but the information isn"t listed underneath. Sometimes when creating a new label, the information for that label will appear for a short time and then it, too, disappears. How can we get the information to show?


Answer/Solution:
Currently, there is no workaround or fix for this issue. Change Request 42767 exists to address this issue. If an organization is experiencing difficulty due to this issue, the CR needs to be updated with the organization information. Please contact Technical Support for addition to the CR.


Old KB# 28974
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