Created On:  23 April 2012

Problem:

When upgrading from StarTeam 2009 R2 to StarTeam 12.0 the upgrade process aborts with the error:  Object Schema not found

Resolution:

This error is caused by a known issue with the base-build of the StarTeam 12.0 Server (build 12.0.0.27). It occurs when the Server has an Enterprise license.

The upgrade process is attempting to upgrade the "Requirements" section of StarTeam and as this feature is only available to Enterprise Advantage licenses, the database information for 'Requirements' does not exist and this causes the upgrade to fail.

StarTeam 12 Server build 12.0.0.30 Patch #1 has been released to address this issue.

Please contact MicroFocus Technical Support to arrange download of this patch or download from the MicroFocus Product Updates site

Incident #2570176