Why do I only see a grey box instead of Custom Forms when using wide-screen monitors ?

0 Likes

Problem:

Why do I only see a grey box instead of Custom Forms when using wide-screen monitors ?

Resolution:

  • Product Name: StarTeam
  • Product Version: 2005 onwards
  • Product Component: CPC Client
  • Platform/OS Version: Windows

Question:

My monitor is a widescreen model, but when I try and use Custom Forms at a resolution of 1680x1050 or above, why can I only see a grey dialog instead of my custom Form?


Answer:

You may be able to temporarily resolve this by changing to a lower resolution (e.g. 1280x768), and then reverting back to the original resolution. Alternatively, you can try each of the following settings:

  • Open StarTeamCP.stjava with notepad
  • Locate the Options entry
  • Add the following -Dsun.java2d.ddoffscreen=false
  • Try to launch the Cross Platform Client
  • If this makes no difference remove the previous entry and try -Dsun.java2d.d3d=false
  • Try to launch the Cross Platform Client
  • If this makes no difference remove the previous entry and try -Dsun.java2d.noddraw

This will disable the Direct3d options that is likely causing the issue however if none of the above work then try the following:

http://support.borland.com/entry!default.jspa?categoryID=108&externalID=7049&fromSearchPage=true



Old KB# 27464
Comment List
Related
Recommended