Problem:

After Upgrading my Starteam Client, why are the file Status" not updating correctly?

Resolution:

• Product Name: StarTeam
• Product Version: 2006 R2
• Product Component: Client (CPC)
• Platform/OS Version: Windows XP/2000

Description:

After upgrading your Starteam Client to 2006 R2, you may notice that the file status are not updating correctly or all files are in an "Unknown" status.

Answer/Solution:

This happens because the file status repository on your workstation is old and simply needs to be deleted. Locate the folder called SyncDB (typically located C:\Documents and Settings\%USERNAME%\Local Settings\Application Data\Borland\StarTeam\syncdb). Close starteam, delete this folder, and restart the starteam client. Run "Update Status" and the file status should appear correctly.

Contact Borland Support if the problem persists.

Author: Daniel Rice