Created On:  06 December 2011

Problem:

The following error is received when accessing files through the Web Client:

An unexpected internal error occurred in: ItemListSortCollection.createColumn(), prop.Type=14. Please contact Borland technical support

Resolution:

This can occur if the files are being sorted or filtered based on a custom filter which includes the Size property.



The problem is caused because the Size property being used to sort/group the files is a "Long" property type and this causes the StarTeam SDK to throw an exception.

To resolve the error remove the Size property from the sort/group option in the filter.
Incident #2543412