Created On:  25 October 2010

Problem:

After restoring TrackRecord database, you receive an error message stating that the database may be damaged.

Resolution:

This error is typically caused by backing up the database while it is in use. To correct this issue, open a command prompt on the server and execute the following commands:

cd \Program Files\Compuware\TrackRecord\Databases\\
del edits.idx
del edits.dat
del notify.dat
cd ..\..
tr.exe -mb -slocalhost -dDATABASENAME -aadmin -pADMINPASSWORD

Once this is done, monitor Event Viewer to ensure maintenance completes successfully. Once it has, you can log into your TrackRecord database.