Created On:  30 November 2011


When checking in or checking out a file using the Cross Platform Client (CPC) the following error may occur:

I/O Error: The Device is Not Ready


This can occur if the location of the working folders that have been created for the project are no longer available. The working folder may be pointing to a location which no longer exists, such as a disconnected external disk or network drive.

To resolve this:

1.  Open the project
2.  Go to 'View/Properties/Working folders'
3.  Check that the working folders exists and are accessible from the machine
Incident #2544762