Why do I get "Internal application error: com/starbase/starteam/starflow/guicomponents/NavigatorContext" when opening a CR?

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Problem:

Why do I get "Internal application error: com/starbase/starteam/starflow/guicomponents/NavigatorContext" when opening a CR?

Resolution:

  • Product Name: StarTeam
  • Product Version: 2006 R2, 2008, 2008 r2
  • Product Component: CPC
  • Platform/OS Version: WindowsXP

    Description:
    When trying to open a CR, CPC is reporting an “Internal application error: com/starbase/starteam/starflow/guicomponents/NavigatorContext”. This error consistently appears sometimes and sometimes not.




Answer/Solution:

One of the reasons for “NavigatorContext” error is due to conflict between CPC and SDK jar files at runtime. This might have been caused by “classpath” environment variable pointing to starteam sdk jar files that belongs to a different version than cross platform client being in use. To resolve the issue, you can either totally delete the classpath environment variable or try deleting one jar file at a time from classpath value until the issue is resolved.


Author: Praveen Boyeneni

Old KB# 29254
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