Created On:  30 June 2010

Problem:

When launching the StarTeam Cross-Platform Client the following error is generated before any actions are performed “File Not Found:\ StarTeam .log (Access is Denied)”

Resolution:

This is a known issue in the StarTeam Cross-Platform Client and has been subsequently resolved in the latest patch. Please download StarTeam Cross-Platform Client Patch 8 or later in order to resolve this issue. Alternatively, choose Tools | Personal Options - here you can specify the location that you wish the StarTeam log to be created in by specifying a directory in the 'Log Output Path' field. Once you save your settings you will no longer receive this error.