ERROR: Problem Opening Connection
Information in this Brief applies to:
When attempting to open a custom ChangeRequest form the form will start to load and then return the error "ProblemOpening Connection". This error is usually confusing because it oftenhappens to a single user logging in on any workstation where other users do nothave this error.
This error occurs because a there are characters other than alpha-numeric inthe password. The most common character that causes this error is the"@" sign. The resolution is to have the user change their password toan alpha-numeric password, restart the StarTeam client, and then try to load thecustom form again.