Created On:  27 April 2011

Problem:

Does TrackRecord  have configuration settings for controlling the web session timeout?

Resolution:

The default session timeout is 6 minutes. This information is stored in the registry
HKEY_LOCAL_MACHINE
  SOFTWARE
    Compuware
      TrackRecord
          WebSrvSessionTimeout

This value can be changed to increase the session timeout. However, MicroFocus strongly recommends that if this value is increased that users are advised to always logout and close the browser to ensure that all resources are freed. There are no timeout settings for the database server.
Incident #2511522