When working with large data sets on StarTeam 2008 R2, the memory can spike very sharply and cause a server crash. The crash will typically occur on a 32bit server when a memory spike causes the memory consumed by the StarTeam server to exceed 2.6GB RAM.
Micro Focus strongly recommends that you apply StarTeam 2008 R2 Patch 14 (10.4.8.73). This patch includes a fix which greatly reduces the memory requirement for the GET_FOLDERS command. When clicking on folders that have large datasets or deeply nested folders this will reduce the likelihood that sharp spikes in memory consumption will occur.