When trying to open a file attached to a Change Request in StarTeam why do I get the error "Windows can not find "FileNameHere. Make sure you typed the name correctly, and then try again"?

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Problem:

When trying to open a file attached to a Change Request in StarTeam why do I get the error "Windows can not find "FileNameHere. Make sure you typed the name correctly, and then try again"?

Resolution:

Product Name: StarTeam�
Product Version: 2005R2
Product Component: Cross platform client
Platform/OS Version: Windows


The main reason for these errors is that when opening the file via adouble click the CPC which is a java client has to program this nonnative action to open the file. In the process we sometimes appendadditional characters such as numbers when reading this into memory.

This error occurs in conjunction with the Cross Platform Client and an APE (Alternate Property Editor) specified.

To check if you are using an APE open StarTeam and select Tools | Personal Options | File | Alternate Editors or Project | Properties | Editiors

If you have the "Locator ChangeRequest" specific please remove this and you will be able to open change requests attached file via a double click. If you are unable to remove the custom APE please use the either of the following workarounds:

1. Use the windows 32 client to open the attachments
2.Download the file locally and then view. To do this select the Save As option inside the change request window and browse to file after saving.


Author:David McLeish

Old KB# 27730
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