StarTeam server fails on start-up with error, "Exception handled at CStServer::Preload: Class = CDBException, Code = 4294967295(0xffffffff) Msg = Timeout expired"?

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Problem:

StarTeam server fails on start-up with error, "Exception handled at CStServer::Preload: Class = CDBException, Code = 4294967295(0xffffffff) Msg = Timeout expired"?

Resolution:


  • Product Name: StarTeam
  • Product Version: All
  • Product Component: Server
  • Platform/OS Version: N/A


This connection timeout problem can be caused by excessively large SQL Server transaction log files.

If the SQL Server transaction log files grow too big , the StarTeam server will timeout when trying to connect to the StarTeam Database and therefore can result in a timeout on start-up.

To fix this problem please contact your DBA and ask them to run the backup log utility with the truncation option set to shrink the files to a manageable size. After this the StarTeam server run first time.

If you continue to get this issue please contact Borland technical support for additional assistance.


Old KB# 28841
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