Created On:  12 April 2011

Problem:

How do you supply Linux system information for use by a Microfocus support engineer in investigating an issue?

Resolution:

  1. Download the attached zip archive

    sysinfo.zip
Uncompress the archive:

unzip sysinfo.zip
  • Make the shell script executable

    chmod x ./sysinfo.sh

  • Execute the extracted shell script:

    ./sysinfo.sh
A text file will be generated named sysinfo.txt. Please upload this file to your support incident.