When I try to launch the StarTeam Cross-Platform client why does it report the error "Provider org.apache.xerces.jaxp.SAXParserFactoryImpl not found"?

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Problem:

When I try to launch the StarTeam Cross-Platform client why does it report the error "Provider org.apache.xerces.jaxp.SAXParserFactoryImpl not found"?

Resolution:


  • Product Name: StarTeam
  • Product Version: 2005 R2 - 2006
  • Product Component: StarTeam Cross-Platform Client
  • Platform/OS Version: Windows


This is usually caused by conflicting software which is likely referenced in the Classpath system variable. To resolve this issue browse to the StarTeamCP.stjava file located in the Cross-Platform Client directory. Edit this file with notepad and removed the %CLASSPATH% entry from the following:

classpath=starteam-gui.jar;%CLASSPATH%

Once you do this save your changes and try to launch the client again. If it fails again please contact Borland Support.


Old KB# 27438
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