What is the cause of the error "you must select either file content or item properties (or both) to fetch from the Cache Agent⬠when trying to enable the cache agent from VS Integration?"

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Problem:

What is the cause of the error "you must select either file content or item properties (or both) to fetch from the Cache Agent⬠when trying to enable the cache agent from VS Integration?"

Resolution:

  • Product Name: StarTeam
  • Product Version: 2008
  • Product Component: VS Integration
  • Platform/OS Version: Windows

Description:
What is the cause of the error ‘you must select either file content or item properties (or both) to fetch from the Cache Agent’ when trying to enable the cache agent from VS Integration?


Answer/Solution:
This is a defect in 10.4 VS Integration and will be addressed as soon possible. In the meantime, there is a simple workaround to enable the cache that is to launch the cross platform client and enable it from there. After that, you will re-launch the VS Integration to see the cache agent enabled.

Old KB# 29203
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