When running an extraction in DataMart why does it fail with the error "EXCEPTION: The reference view is no longer available. Its root folder has been deleted from the parent view"?

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Problem:

When running an extraction in DataMart why does it fail with the error "EXCEPTION: The reference view is no longer available. Its root folder has been deleted from the parent view"?

Resolution:

  • Product Name: StarTeam
  • Product Version: 2005 R2
  • Product Component: DataMart
  • Platform/OS Version: Windows


Question:

When running an extraction in DataMart why does it fail with the error "EXCEPTION: The reference view is no longer available. Its root folder has been deleted from the parent view"?


Answer:

This usually occurs when a label exists in the project which is not attached to any files or other components. A patch for DataMart has been released which allows DataMart to deal with this issue more gracefully and continue with the extraction. The patch (DataMart 8.0.011) is available from Borland Technical Support. Please note that this patch is included in DataMart 2006 Patch 1 (9.0.16).


Author: ?Martin Donnelly

Old KB# 27423
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