What causes the error, "Unable to read file status information from the database on the local workstation" when running the STCMD?

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Problem:

What causes the error, "Unable to read file status information from the database on the local workstation" when running the STCMD?

Resolution:


  • Product Name: StarTeam
  • Product Version: All
  • Product Component: CPC, Universal Client
  • Platform/OS Version: Unix,Linux


This is a Unix permissions to the SyncDb repository location that causes this error message.

The SyncDB in Unix is usually

/home/[username]/.starteam-client/syncdb

so please ensure that you have Read/Write access to that folder. You also might be logged in as a different user than the person who installed StarTeam which means you won"t have access to the home folder. If that is the case, it be best to move the files to a folder outside of home and update StarTeam to match.

To point StarTeam to the correct location of the SyncDb folder

  1. Open the client
  2. Select TOOLS | PERSONAL OPTIONS | FILE | REPOSITORY | CENTRAL REPOSITORY LOCATION



Old KB# 29246
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