Created On:  28 July 2010

Problem:

The StarTeam 2009 server fails to start with the following warnings:

00000004  2010-07-15 17:01:33  Exception thrown from Unknown: Class = SA_DBMS_API_Error, Code = 2147749425(0x80040e31)
Msg = Query timeout expired
00000004  2010-07-15 17:01:33  Exception handled at CStServer::Run: Class = SA_DBMS_API_Error, Code = 2147749425(0x80040e31)
Msg = Query timeout expired
[Table Name] = ViewMember
[Function Name] = CStDbObjectSet::Query

Resolution:

This is a known issue with StarTeam 2008 R2 build 78 (11.0.0.78).  To fix this problem and allow the server to start up please install build 79 (11.0.0.79) or above and upgrade the server. This build is available to download from the SupportLine website.
Incident #2439893