What causes the error, "Internal Application error: You do not have the access rights required to perform this operation"?

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Problem:

What causes the error, "Internal Application error: You do not have the access rights required to perform this operation"?

Resolution:


  • Product Name: StarTeam
  • Product Version: 2008 R2
  • Product Component: CPC
  • Platform/OS Version: All

This error can occur when attempting to open the View Properties of a child view. This is a known defect introduced with the Cross Platform Client. It occurs in child views that are based on a labeled configuration, where a user does not have sufficient access rights to "See objects and its properties" of the Parent View.

As a workaround,

  1. Log into the Parent View as an Administrator
  2. Go to VIEW | ACCESS RIGHTS
  3. Select the View Component
  4. Grant the specific user/group the Access Right to "See objects and its properties" only
  5. The user/group will then be able to see the View Properties but will not be allowed to enter the parent view, see below

    What causes the error, "The view you are attempting to open contains no visible folders because of the current security settings"?

Old KB# 30140
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