This article explains how to enable the Source Control for a TrackRecord user.
When I open a defect in TrackRecord and go to Edit > Source Control, the options for Get Latest Version, Check Out, and Check In are grayed out. Why is this?
To use the Source Control feature, in addition to having a source control program such as Microsoft Visual SourceSafe installed, you must have a VCS Username and Password configured for the user you are currently logged in as. You can set this up by going to Administrator > User Administration and editing the user in question. At the bottom of the User Properties form, there are two boxes for VCS Properties, the Name and the Password. Once these are filled out, the Source Control menu should be available.