Why do I get the following error in my StarTeam Server log after installing StarTeam Server patch 21 "Stored procedure not found: fix_number_precision"?

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Problem:

Why do I get the following error in my StarTeam Server log after installing StarTeam Server patch 21 "Stored procedure not found: fix_number_precision"?

Resolution:

  • Product Name: StarTeam
  • Product Version: 2005 (build 7.0.133)
  • Product Component: Server with Oracle database
  • Platform/OS Version: Windows

It appears that the patch #21 failed to include this stored procedure which is needed to start the server.
This may be fixed in a future patch but for now it is recommended you use the following workaround:

  1. Browse to your StarTeam Server 2005 directory
  2. In this directory browse to DB scripts\Oracle scripts\Preinstall folder
  3. Check whether or not the starteam_oracle_fix_number_precision.sql file exists here

If not, you can either copy this file from the same location on a StarTeam 2005 R2 installation if you have one or contact Borland Technical Support who can provide the file.
If the file exists copy the original to a different location, and replace it with the version from StarTeam 2005 R2, or with the version obtained from Technical Support.


Old KB# 27631
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