Email notification to user list

We have a requirement to send email notifications to user list in addition to Assigned to.  Whatever the changes on defect should send mail to assigned to and that user list.  It is on Quality center version 9.0

 

I have done below steps for this.

 

Customize auto email->selected conditions->selected that user list(at the bottom after assigned to detected by i can see all user lists from that i have selected that user list)->Checked All defects. 

 

But we did not receive any email notification. 

 

Please suggest me how i can set the conditions

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  • Hello QCAdminisrtator,

     

    Please identify the at what conditions should the other sepecific users must get email alerts apart from 'Assigned To'?

     

    Once that is done you need to goto 'Condition' Tab and select one user from that user list and click on 'Condition' tab on the bottom of th page.

     

    A new window will open up that will show all the fields of the defect module. You need to then select the field whose change should alert that user.

     

    Set up a logical condition in the filter and save it.

     

    Repeat the process for remaining users and save all the changes.

     

    This will resolve the issue.

  • Hi,

     

    Thanks for the steps....We do not have any specific conditions to be defined.   If user updates comment also should send a mail to Assigned To and  Business(user list field defined by us).   It is very difficult to define conditions for all users on all fields.

     

    Our requirement is the way how assigned to field works for all changes on defects Business field should work.

     

     

Reply
  • Hi,

     

    Thanks for the steps....We do not have any specific conditions to be defined.   If user updates comment also should send a mail to Assigned To and  Business(user list field defined by us).   It is very difficult to define conditions for all users on all fields.

     

    Our requirement is the way how assigned to field works for all changes on defects Business field should work.

     

     

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