Application Delivery Management
Application Modernization & Connectivity
CyberRes
IT Operations Management
System handle/SAID |
01945463 |
Product |
ALM |
Module |
Main |
Product Version |
15.5x |
Operating System |
Windows |
OS version |
10 |
Database |
N/A |
Database Version |
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Application Server |
Windows (any) |
Web Server |
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Email address |
paul.oberly@orasi.com |
Phone number |
(303) 520-8211 |
ENHANCEMENT REQUEST TITLE |
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Hyperlinks cannot default to Edge browser |
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PROBLEM: Please provide a short description of the problem you are trying to solve. Not how you want the problem solved but what the actual problem that needs to be solved and/or result that you are looking for. Include the business impact. |
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There is no way to have TD links default to Edge. This is becoming a frequent issue among customers. Customers would like a way to have TD links default to opening Edge. |
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SCENARIO: Describe a scenario when the situation occurs (include the steps to reproduce). |
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It is a constant |
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CURRENT WORKAROUNDS: Describe any workarounds used today. |
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We can use the client launcher, but that’s my only workaround. |
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CURRENT SITUATION: Describe what is unacceptable about the current workaround. |
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Many customers are now deprecating IE. Many of those are using Edge instead, and not all of them can (or want to) use the client launcher |
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USER SCENARIO: Please describe the user scenario and workflow associated with the enhancement. |
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The user sends emails with links to entities within projects. The links open IE. Soon, for this organization, IE will not be on the client machines anymore. A workaround besides the client launcher will have to be used. |
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DETAILED DESCRIPTION: Please provide a detailed description of your requirements for the enhancement to help us evaluate the feasibility. Include how you think the enhancement/feature should be implemented to best solve the problem. |
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When exporting a link we could have an option at that time for what browser the link will be opened in -OR- Clicking the link could open an option menu for how the link will be opened (this doesn’t seem quite feasible) -OR- There could be a Site Admin parameter that controls the format of links exported (I like this idea the best) |
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USER IMPACT: Please describe the user impact of this enhancement; the number of users it would benefit, quantitative time savings, etc... |
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It seems like everybody is getting rid of IE. This could potentially impact EVERYBODY who uses ALM. |
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BUSINESS CASE: Please include why you believe that this enhancement will be beneficial to a large number of customers/users outside your organization and why it should form a part of the standard product. |
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This would decrease downtime as well as improving customer perception and retention |
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How frequently would you use this enhancement? |
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Every time we export a link |
Screenshots
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