Hello everyone ,
I think the documentation about this product it is not very clear.
What are the prerequisites for :
1. Upgrade UCMDB 10.20 to 10.22 (what cups need to be removed,or added...)
2. After upgrade to populate the information from NNM 9.22 to UCMDB 10.22 (does anybody met difficulties here.)
3.Populate the information from UCMDB 10.22 to Service manager 9.20 (does anybody met difficulties here.)
All the best.