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Why are Quality Center traces in CaliberRM showing as, "Unavailable Quality Center Trace"?
If the Quality Center server has been moved or renamed then this
will break the integration with CaliberRM. The QC server
information stored by CaliberRM will be incorrect.
There is a switch in the CRMDiag tool that will resolve this
problem. To run the tool,
Please contact Technical Support to obtain the most up to
date copy of the CRMDiag tool.