Created On:  9 July 2010

Problem:

When using a Microsoft form document as a style template for a document generation profile, Optimal Trace will not generate the document if the form is protected.

Resolution:

Do not protect the style template form before generating.  Here are the steps to unprotect a Word document. 

Word 2007:
1) Open Document
2) Click the "Review" tab on the ribbon
3) Click the "Protect Document" button
4) Click "Unrestricted Access"
5) Click "OK" to the warning message that pops up when removing protection

Word 2000 & 2003:
1) Open Document
2) Click the "Tools" menu
3) Click "Unprotect Document"