Created On:  9 July 2010

Problem:

I'm unable to get unauthenticated email configuration working in the Optimal Trace Administrator.

Resolution:

The Email Settings tab caters for several different smtp mail setups – unauthenticated, plain authentication and secure authentication. Unauthenticated means that there is no username/password check performed by the smtp server. But we still need a “username” value as this is used as the smtp “From:” value. It is important that you do not specify a password i.e. the password field should be blank.