Created On:  30 July 2010

Problem:

When adding a custom dictionary, the Caliber client crashes.

Resolution:

The reason the Caliber client crashes when adding a custom dictionary is due to insufficient permissions for the folder C:\Program Files\Borland\CaliberRM.  To add a custom dictionary a user must have write access to this folder.
If company policy prevents write access to the Program Files folder, then it is possible to change the location of the Caliber dictionary file, "userdic.tlx" by using either of the following registry keys:

HKEY_CURRENT_USER\Software\Borland\CaliberRM\Customer Dictionary
HKEY_USERS\S-1-5-21-1994326832-1066739575-5522801-28355\Software\Borland\CaliberRM\Customer Dictionary

Under either one of these keys create a string called "InstallDir". The value should specific a directory that the user has full access to.
Incident #2467453