Created On:  20 January 2011

Problem:

When I attempt to run any template in Document Factory 2 I receive the following error message:

"'Method not found: 'Microsoft.Office .Core.MsoAutomationSecurity Microsoft.Office.Interop.Word.ApplicationClass.get_AutomationSecurity()'."

Resolution:

This error is caused if you have upgraded Microsoft Office to a newer version but did not uninstall the old version of MS Office completely or did not reboot after the upgrade. The issue occurs because Document Factory 2 cannot determine which version of MS Office is installed. If a reboot makes no difference then a full uninstall and reinstall of MS Office should resolve the issue. Alternatively you could try to use the original version of Document Factory to run the templates.
Incident #2496753