Created On:  10 August 2011

Problem:

When integrating CaliberRDM 64-bit with CaliberRM Server on a 64-bit operating system, CaliberRDM will not load correctly and the log files will report an error 'Error getting remote event source'.

Resolution:

The cause of this error is likely to be that you are using a 32-bit Message Broker with CaliberRM. To resolve this issue, CaliberRDM will need the 64-bit Message Broker service to be installed and running for communication between CaliberRDM and CaliberRM. Once you download and installed this version of the Message Broker please ensure to stop the 32-bit Message Broker service from running as this will interfere with the 64-bit version.
Incident #2531296