Created On:  28 October 2011

Problem:

CaliberRM links in email notifications are opening the Requirement Viewer instead of the CaliberRM Client.

Resolution:

To have the links open in the CaliberRM client instead of the Requirement Viewer:

1. Open the Windows Control Panel
2. Select Folder Options icon
3. Select the File Types tab
4. Search for CRM File
5. Click the Change button as shown in the image below
6. When the dialog opens browse for the CaliberRM.exe (usually located in C:\Program Files\Borland\CaliberRM)
7. Apply the changes.



CaliberRM requirement links will now open with the CaliberRM client.
Incident #2542822