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If a Word document has restriction rights in place that prevents users from editing the document the import into CaliberRM will not work as this wizard needs copy/paste rights in order to import. Restricting editing rights blocks the copy/paste function. You will need to relax the rights on the document until the import has completed then they can be imposed again. Working with password protected files should not be a problem as the user will be prompted to enter the password during the importing from Word.