Created On:  14 September 2012

Problem:

CaliberRDM installation failed, looking at the log file the following link was recorded as status not successful:

Install File:     C:\Program Files\Micro Focus\CaliberRDM\CaliberRDM.url
                     Status: ERROR
                     Additional Notes: ERROR - ZeroGpl: C:\Program Files\Micro Focus\CaliberRDM\CaliberRDM.url (Access is denied)

Resolution:

This installation error can be resolved by re-running the CaliberRDM installation as the machines administrator user.  Once completed you should be able to access CaliberRDM successfully.
Incident #2591554