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If a user is deleted in Caliber they will show with the red x beside in their name user the Caliber user lists in QuickStart Manager. You can right-click the user in LDAP Quick Start Manager then select "Reactivate" in order to make this user active again in Caliber. QuickStart Manager is a tool available from Borland to create users in Caliber using an existing company Active Directory. Contact Customer Care for further details.