NOTICE: Our Community is moving. Get more information.
Why do I receive a "you are not authorised to import" error when trying to login to the CSV Importer tool?
The CSV Importer tool is a custom application developed by Borland
Consultancy Services. As such we cannot provide support for this
tool. However if you get the error "you are not authorised to
import" when trying to run the tool, then it is most likely
because you have not created a UTIL_CSV_Import_Tool group within
the CaliberRM Administrator.
To resolve this error, follow the steps below: