IMPORTANT NOTICE: As of 21 February, anything posted in this community WILL NOT BE MIGRATED to our new community site. We have pulled all user information and data from this site and are now in an approximately week long process of importing users, roles, and data to our new site. We are leaving this site open and active so you can post and hopefully get a response until the migration is complete. Once complete, the URL that currently takes you to this site will take you to our new site so your bookmarks will work as always. Please read the information on a New Login Process
One possibility when this can occur is if you have the Microsoft Security Patch KB918899 installed for Windows 2003 Sp1 / XP Sp2.
To check if you have this installed go to - Start > Settings > Control Panel. Double-click on Add/Remove Programs. Ensure that you have "Show Updates" checked as below:
In the image above you will notice that the security patch is not installed. This is because it has been removed so that we no longer get the "IE has encountered problems and needs to close" error message. You will need to remove this patch to resolve this issue on your machine.
This is actually a Microsoft issue and not a SilkTest issue, for full details of this please see the following link at the Microsoft site: