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When a short path name, e.g. C:\PROGRA~1, is used in a Silk Test command line it is necessary to change the shortened path name to match the system the command is being entered on. For example on 32 and 64 bit computers the shortened path C:\PROGRA~1 refers to C:\Program Files, however on a 64 bit computer this is not the default location of the Silk Test installation.
In mixed 32 and 64 bit system testing scenarios, since Silk Test is installed in C:\Program Files (x86)", it is necessary to specify the command line as PROGRA~2 (C:\Program Files (x86)), otherwise the command may return an error "Unable to locate files". To see a list of short names use cd to get the folder you are interested in and then dir /x, for example.
18/07/2013 19:35 <DIR> PROGRA~1 Program Files14/08/2013 09:35 <DIR> PROGRA~2 Program Files (x86)
Support incident: 2644074