Were having a major issue with AcuThinclient where we are getting a number of communication Socket error.
We have setup a remote datacentre to host all our applications in the cloud and when we tried to use this product, we are getting this error and then the product completely shuts off.
We do not have a very stable internet connection and this is the only ISP around our current location so were stuck with them. We need to have some way to have some kind of keep alive session with the AcuThin-Client so if there is a slight disconnect, it doesn't drop the whole connection. A good example of this of course is Remote Desktop.
Somone had noted that we could use RDP locally to the Datacentre and access thinclient that way however having a machine just for this purpose isn't practical and a waste of system resources.
Does anyone know any alternate solutions or suggestions that can help us avoid this error?