Problem:

When opening a file an error 93 is encountered saying:

File locked by another user

Resolution:

There are three main causes of this error:

1. Ungraceful exits. If the runtime exits in a manner that doesn't send a message to release the lock, the operating system will hold the lock until rebooted. On Windows Servers you can use the Administrative Tools > Computer Management > Shared Folders > Open Files to try to release locks on shared files. On UNIX/Linux copy the locked file to a different location, rename or delete the locked file and move the copied file back. For example:

   cp myfile ../myfile

   rm myfile

   mv ../myfile myfile

2. Permissions problem. If the user has read-only permissions and the file is opened i-o this can cause the error 93.
3. Other software having the file locked such as anti-virus or backup software.

Incident Number: 2352931