Problem:

When starting a program, a message that "Acushare 7.0 or later not running" is received.The Unix command “ps -ef | grep acu” reports that no runtime processes running. “acushare –start” returns "already running", and “acushare –kill” reports "failed to connect to server".

Resolution:

Typically this indicates that Acushare was terminated abnormally (kill -9, which it can't catch,) or it crashed.

Should acushare terminate unexpectedly, its master shared memory segment may be left behind. Before restarting acushare, you should use the "acushare -clean" command to remove the stranded memory segment.

$ ./acushare

acushare: failed to connect to server

$ ./acushare -clean

acushare: shared memory segment removed

$ ./acushare -start

acushare: opening '/dev/console' for error output

acushare: installation complete!

Incident Number: 2262213