Created On:  20 July 2012

Problem:

Customer had 130 licences with only 90 currently being used. They got intermittent connection refused error messages and it looks as if it's directly related to the number of users connected.

Resolution:

In this case the Acurcl service was started using the System account and it was only allowing 100 iterations of wrun32.exe to be launched. By changing the Acurcl service to use a local user account instead of the system account, the 100 limit did not apply.
Incident #2549090