Unable to find SYSTEM%DUAL during install (Windows)

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Problem:

During the installation of AcuXDBC or AcuXDBC Server if a "SYSTEM%DUAL not found" error is encountered how can this be corrected?

Resolution:

Instead of uninstalling AcuXDBC and reinstalling it is easier to remove several directories and rerun a batch file that is provided with AcuXDBC on Windows machines.

Navigate to the AcuGT\bin directory.  

1.

delete the syscat directory

2.

delete the data directory

3.

ensure GENESIS_HOME is correctly set

4.

delete acuxdbc.cfg

5.

run genxconf.bat in the AcuGT\bin directory

6.

Run demo.bat

7.

Then run the following query in asql "select * from pets;"

Please note that the genxconf.bat is specific to Windows and is not provided with non-Windows ports of AcuXDBC.  When not running on a Windows based platform and this error is encountered, the resolution is to uninstall and reinstall the product.

Old KB# 2836
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