Related Tips & Info

Support Tip: The .atc file still launches using the older version of AcuThin instead of the new version after the automatic update

heathercaldwell
 
0 Likes

When running a newer version of AcuConnect on the server, the automatic update is triggered and installed on the client machine as expected.

After this, when the .atc file is launched, the previous version of AcuThin is still used instead of the new installed version.

This means that the automatic update is triggered again.

Full article: https://portal.microfocus.com/s/article/KM000007310

Labels:

Knowledge Docs
Comment List
Related
Recommended

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.