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CA upgrade from version 4.0 to version 8.0

M carmen De paz

Hello, we are working with version 4.0 of CA and we want to update to version 8.0 of CA:
1 - Is it possible to do it without installing the previous versions?

2 - Would it be necessary to completely uninstall the product and install it again with the correct version?

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    0  

    Hi, upgrading from CA 4.0 to 8.0 is not supported, so here is some info about the recommended upgrade path for you.  If you have any questions or issues during the process, please raise a case with Product Support.


    • Backup the workspace folder and .rwp file and the database.

    • (optional) Export any user-created content from the workspace on version 4.0.

    • Uninstall 4.0 and install 8.0 with the latest HotFix.

    • Create a new workspace on 8.0.

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