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Is Extra! X-treme 9.1 (9.1.107.0) still supported

Kea

Question 1: Is Extra! X-treme 9.1 (9.1.107.0) supported?

Question 2: Windows 10 Pro OS built 19041.264 compatible to Is Extra! X-treme 9.1 (9.1.107.0)?

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  • Verified Answer

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    Hi Kea,

    According to the Product Support Lifecycle page, Extra! X-treme 9.1 was released in 2009 and is no longer supported and has not been tested (or supported) with any version of Windows 10.  The current version of Extra! that supports Windows 10 is 9.5 and in the next couple weeks Extra! 9.6 will be released.  If you are a maintained customer, you can download the current version of the product here.

    If you need support for Extra! contact us.

    Best Regards,

    JeffB

  • 0 in reply to Jeff B
    Thanks for your prompt response Jeff B, your information is much appreciated and it also helps to direct our troubleshooting properly to come up with a solution for our current problems.

    We also help need with the link to downloading of the trial version so we can try it and see if it is working on the new Win 10 laptops that are failing connect. I registered for the trail version twice already yesterday but I am not getting any emails to download it and test it. Your help will be much appreciated. Kind regards
    Kea
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  • 0 in reply to Jeff B
    Thanks for your prompt response Jeff B, your information is much appreciated and it also helps to direct our troubleshooting properly to come up with a solution for our current problems.

    We also help need with the link to downloading of the trial version so we can try it and see if it is working on the new Win 10 laptops that are failing connect. I registered for the trail version twice already yesterday but I am not getting any emails to download it and test it. Your help will be much appreciated. Kind regards
    Kea
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