Hi Christos:

Sorry for the trouble. The activation server is currently down, but we expect to have it running again shortly.

In the meantime, please edit your post and remove or obfuscate your license number and serial number.

Hi Uwe,

Thank you for your reply. When do you think the problem will be solved as i have urgent matter.

We expect this to be resolved within a few hours -- it's a data center hardware issue. We do understand the urgency. Unfortunately, this is not my area of expertise, but have you tried calling supportline to see if they can issue you an activation code?

Thank you for your assistance.

I tried to send an email to your supporline to following email MFI-Supportline@opentext.com

but i received the following message 

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. If you feel that the email is suspicious, please report it using PhishAlarm.

Is this email correct? If not is there an aulternatives email address?

I would call -- try the number on this page for your country: https://www.microfocus.com/en-us/contact-support/stackb

Ok thanks.

Hi ,

The problem with the activation code did not solved yet.

Can somebody tell me please if this a problem of RMCOBOL-RUNTIME 12.06 ?  If i order the new version

the problem will be solve?

Thanks.

The licensing server hardware problem has not been fixed -- it is being worked on, but I can't give you a time. Please call supportline and they should be able to issue you a license that does not depend on the licensing server. All RM versions 8 and later are affected, but I suspect you're doing an initial installation as normally, the server being unavailable for a few days is not a problem.

Again, please call supportline on the page above.

HI Christos:

The activation server is currently running.  It may be going up and down for the next several hours as an additional problem is resolved.  I'll post again when it's up for good. 

Hi Uwe,

I just tried and still returns the error.

Christos what you can do is talk with Support or create a ticket into the support system under Licensing type and send the license veryfication info so they can return the activation code. We have done that for a customer and we are working in a similar situation for three other customers.

Regards,