As application servers periodically need to be rebuilt, it is required that the RM product needs to be re-installed on a clean server using the existing license. Why does the license not automatically activate itself during the installation process?
The original licenses which may have been issued over six months ago can still be used, but need to be activated. Most licenses are setup to be automatically updated. This will occur once a connection has been established to the Micro Focus (MF) license server. The license will be updated so it becomes current.
There are normally four reasons why this cannot happen.
For more information about the activation process please refer to the following wiki’s.
Why do I need an Activation Code?
Error from the Activation Web Form (http://activate.liant.com)